All Collections
Security & Privacy
I did not get a reset password email. How do I go about it?
I did not get a reset password email. How do I go about it?

forgot your password and clicked on the reset password but you are yet to get the reset password mail

Lister Miselo avatar
Written by Lister Miselo
Updated over a week ago

Kindly confirm that you are using the right username for this request.

Use the steps described in this article.


If you cannot remember your username, send a mail to [email protected] requesting for your username.

Did this answer your question?